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General queries or time-sensitive requests, we will address your needs quicker than you can say, “Wow, they’re good!”
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How did you hear about us?
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I am an existing client or partner
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Saw a Night Light system
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Which advisor?
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Dean
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Samantha
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From whom? We always like to thank clients and partners who refer Night Light!
Please explain:
Do you already have a Night Light, Inc system?
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Yes
No
I don't know
When was Night Light last onsite?
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I Don’t Know
Never
Please note any details you know about your existing system.
Which issue are you experiencing?
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A light out
A section of lights out
Entire system out
A strobing light
Having a tree removed
Cut wire
Damaged fixtures
Fixtures need to be moved or refurbished
Lights staying on all day
Timing seems off
Other
Please explain:
Did Night Light install your existing system?
Yes
No
Do you have a Night Light, Inc system?
Yes
No
Please note any details you know about your existing system.
Installation or service visit?
Installation
Service
Who was your Trusted Advisor?
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Billy
Dean
Nick
Samantha
I Don’t Know
Who was your Installer?
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Derrick
Jason
Jon
Josh
Pro
Rey
Rich
I Don’t Know
Who was your Crew Chief?
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Jason
Jon
Josh
Pro
Serafin
I Don’t Know
How did we communicate pre-installation?
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How did we communicate post-installation?
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Please rate our timeliness in meeting your scheduling needs:
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Did we match your level of professionalism in our interaction with the client?
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How can we improve?
In which stage is your landscape?
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Established landscape
New build or addition
Which company is designing/installing your new landscape or addition? Who is your point of contact there?
Is the landscape being professionally maintained?
Yes
No
Who or which company maintains the landscape?
Do you have any other projects planned for the property?
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Please describe any other upcoming project(s):
Is there any existing outdoor lighting on the property?
Yes
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I Don't Know
Is the system operational? Was it installed by Night Light, yourself, or another company? Any details you provide will help your designer prepare for your project.
How is the exterior space currently utilized? What specific areas would you like to address? What do you envision accomplishing with your new landscape illumination?
Top Design Priority (select at least one)
Security
Beauty
Utility
Depending on the size of the project, the cost of a new system can range from $4,000 to $50,000, give or take. In many cases, we recommend installing illumination in phases. What budget considerations would you like us to be aware of?
On new landscape projects, we typically install after all hardscape, irrigation, and landscape, but plans must be laid while those are under construction. Do you have a deadline in mind for your installation?
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When?
Date Format: MM slash DD slash YYYY
Circumstances you'd like us to take under consideration:
Besides yourself, who else will have input on the design of this system?
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