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General queries or time-sensitive requests, we will address your needs quicker than you can say, “Wow, they’re good!”
I'm Interested in:
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Service Request
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How did you hear about us?
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I am an existing client or partner
Night Light advisor
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Saw a Night Light system
Saw a Night Light vehicle
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Which advisor?
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Billy
Dean
Mitch
Nick
I Don't Know
From whom?
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When was Night Light last onsite?
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2015
2016
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I Don’t Know
Never
Please note any details you know about your existing system.
Which issue are you experiencing?
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A light out
A section of lights out
Entire system out
A strobing light
Having a tree removed
Cut wire
Damaged fixtures
Fixtures need to be moved or refurbished
Lights staying on all day
Timing seems off
Other
Please explain:
In which stage is your landscape?
Established landscape
New build or addition
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Do you have a particular deadline in mind?
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When?
Date Format: MM slash DD slash YYYY
Circumstances:
Did Night Light install your existing system?
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Please note any details you know about your existing system.
Are you a client or alliance partner?
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Installation or service visit?
Installation
Service
Who was your Trusted Advisor?
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Billy
Dean
Mitch
Nick
I Don’t Know
Who was your Installer?
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Derrick
Jason
Jon
Josh
Pro
Rey
Rich
I Don’t Know
Who was your Crew Chief?
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Cesar
Derrick
Jason
Jon
Josh
Pro
Rey
Rich
I Don’t Know
How did we communicate pre-installation?
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How did we communicate post-installation?
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Please rate our timeliness in meeting your scheduling needs:
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Did we match your level of professionalism in our interaction with the client?
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